Your phone system,
run for you.
MCloud MyVoice is a fully hosted business phone platform — auto-attendants, voicemail, call recording, queues and browser calling — provisioned, monitored and supported so you don’t have to run a thing.
Everything your business needs on one line
📞 Auto-attendant
Greet every caller and route them with a menu — “press 1 for reception”. Different menus for open and closed hours.
🕗 Time-of-day routing
Calls follow your opening hours automatically — ring the desk in hours, go to voicemail or a message after close.
✉️ Voicemail
A mailbox for every extension, with message-waiting lamps on the handsets and no-answer diversion.
⏺️ Call recording
Record calls for training and compliance, play them back in the portal, and set how long they’re kept.
🎧 Call queues
Hold busy-hour callers with music and share them fairly across your team, with overflow when it’s slammed.
👥 Ring groups & presence
Ring a whole team at once, and see at a glance who’s on a call with busy-lamp keys on reception phones.
🌐 Browser calling
Take and make calls from a web browser with the built-in softphone — no desk phone required to work from anywhere.
☎️ Plug-and-play handsets
Grandstream desk phones arrive auto-configured — plug them in and they register, with keys programmed for you.
🛠️ Self-service portal
Add extensions, point your numbers, change routing and reset staff logins yourself — this portal, any time.